There seems to be a lot of bitchery and backbiting around in the blogosphere right now. As far as I can tell, this varies from full-on stalking and harassment, through temporary obsessiveness, to the occasional misguided post or comment. Of course these are also features of the wider Internet – this is an astonishing example – but they're here in blogland too.
Some of the stalking is strangely fascinating to read about. I’ve heard it described as ‘car crash blogging’ and it feels like that: I don’t want to see, but I find it hard not to look. There are no blog-related links in this post because I don’t want to draw attention to this blog, but if you want to join the traffic jam on the other carriageway, a little judicious Googling will set you on the right route.
But I bet it’s anything but fascinating if you’re on the receiving end. Given what some of my blogfriends are going through, I’m glad I’m still fairly anonymous in blogland. Even then I know it’s pure luck that I haven’t attracted the attention of a blogger with some kind of compulsion or fixation. However interesting it may be for outsiders to read about, stalking and harassing are criminal offences and have no place on the Internet or anywhere else.
The temporary obsessives are another matter: those who get a bee in their bonnet about another blogger, write a vitriolic post or two, scatter some comments around and then lose interest. Nasty for the subject while it’s happening, but hey, blogland is in a sense part of the media, so it goes with the territory. Those of us working on books can use the experience to thicken our skins ahead of the inevitable rejections, negative reviews etc. And all emotional experience is fuel to the writer. Without it, we’d have nothing to say.
Those who have made the occasional misguided post or comment – well, who amongst us has not? I know I have. Not so much posts (I don’t think) but certainly comments. Not often – but there have been one or two occasions where something I’ve read has made me so angry that I’ve left a fairly vicious comment, only to go back and delete it a few hours later when I’d calmed down. Emails, too: there are times I’ve hit ‘send’ and then regretted it.
Humour is a tricky one, as well. I know I’ve offended people by leaving a comment I thought was funny but they didn’t. I’ve laughed at sallies in comments boxes that I later discovered had upset others. It can be hard to tease some people effectively in writing, no matter how many emoticons you use.
It seems to me that one of the greatest principles of the Internet is freedom of speech. Of course this isn’t accessible to everyone (people in certain countries (although even then, there is progress), those who can’t afford a computer, etc) but for those of us who can blog freely, well, we can say what we like. The trouble with freedom of speech, though, is that it enables other people to say things we don’t like. That outfit has never suited you, the spot on your nose makes you look like Coco the Clown, and haven’t you put on weight? The knee-jerk reaction is ‘you shouldn’t say that’. It’s hard to read things that hurt, that feel like personal attacks, that ARE personal attacks in some cases. The old adage that ‘sticks and stones may break my bones, but words can never hurt me’ is simply untrue. And one of the downsides of the Internet, in this context, is that it’s almost permanent. Even deleted posts and blogs can be recovered from caches by the technically expert (to which elite group, as we all know, I do not belong).
People saying things we don’t agree with, to us or to one of our blogfriends, is bound to happen. So far, so manageable: a click of a mouse and on we surf, to find someone whose views are more in accord with our own. But bitching and backbiting? Taking bits of blogs or comments out of context? Making personal attacks? Bad manners, for sure, but not actually illegal, however hurtful it is. The question is, what to do when it happens to us.
It seems there are a few options:
1. Ignore it completely. Probably the most dignified response, but not necessarily easy.
2. Respond once on your own blog, in a careful and well thought out way, then ignore it. Could be useful: you have had your ‘right of reply’ and all your loyal commenters will zoom off in a gratifying rush to defend you in the attacker’s comments box.
3. Respond once in the attacker’s comments box, in a careful and well thought out way, then ignore it. Much less useful as all their loyal commenters will take whatever you say as proof that their beloved blogger was right all along.
4. Try to enter into a dialogue with the attacker, to convert her/him to your point of view. Which is almost certainly pointless.
5. Attack back. Definitely pointless, although the resulting posts and comments may well make amusing reading for others.
One reason I’m thinking this through now is that if I ever manage to get a publishing deal, I’ll be much more likely to find myself in the firing line. In which case, I hope I’ll be able to take my own advice. No promises, though!
Monday, October 22, 2007
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18 comments:
Great advice... :-)
Very interesting Zinnia.
It's in my mind often because I'm not in a position to say exactly what I want about where I live. For some subjects are off limits, and others I feel are rude to my hosts, so I don't.
It is shocking hearing stories about bullying and stalking on the internet, but you give very sound advice.
JJx
I would say that although all your options are of course possible courses of action, there is only ever one course I would recommend, and that's to ignore it. Utterly. It's hard, but it's the best course. Never dignify insults or slander with a response, because all it does is encourage the culprits to keep it up, and in the case of stalkers it can encourage them to do a lot worse. What they want is a response. Don't give it to them.
Good points.
I've been attacked before and the best thing to do, IMO, is your number 2. Of course, when Jasfoup gets an evil spammer he runs with it; I've written stories based upon the accusations of another blogger.
Extremely interesting post Zinnia - thanks.
It's very easy to be lulled into thinking that your posts/comments are only read by your blog 'friends' until the damn stat counter reminds you otherwise.
Would agree that 'ignore' is the best though hardest option.
Then there are those who can be reeeeeeally sneeeeaky in the way they insult. They're making a point...but they use words that you KNOW are snidely insulting...yet you know that if you only ask them, they'd feign complete innocence and even tell you that you're being thin-skinned. But you know what they're up to.
I once tried to reason with an Anonymous reader [suggestion # 3] in my comment box but as you said, that doesn't work.
In the end I said something like, "Thank you for your thoughts, you've taught me quite a bit about people and the way they relate to others." She stayed away after that.
People don't change because they're on the net.
What Clare says is true, I received a rather mean email recently so decided to ignore it.
I had a blogger oh so slightly slating me for a couple of posts - she knew my ex and basically took his side. I left a few comments giving my short side of the story but she deleted them. After a while I politely asked her if she wouldn't remove the offending posts, and wouldn't let me comment in my defence, could she please stop linking to me. But she wouldn't and still now and then has a bitchy dig. I blogged about it without links or names and felt better that I'd aired my side, but not her, just to the world.
I don't know what I'm trying to say, but it's basically about the freedom of speech and how there are storms in comment boxes which at least gives someone the chance to chat back...
I should have just ignored her, given she was blogging about my ex relationship... blogworld is a very different place to a pub where I could have just told her to mind her own business and walked away...
"That outfit has never suited you, the spot on your nose makes you look like Coco the Clown, and haven’t you put on weight?"
this post is all about me, isn't it? it's a thinly disguised attempt to slag me off, I know it.
what's wrong with my shell-suit anyway? I thought it rather accentuated some of my best features. oh and how nice of you to point out my big shiny red nose. and why yes, now that you mention it, I have put on a few pounds lately. what's it got to do with you what I stuff in my gob? hmm?
...And once the troll/stalker/bitchy comments begin to appear with exhausting - daily - regularity, you end up moderating all comments, so as not to give them a platform to vent their envy/hatred/spite.
On the outside, you pretend like you don't give a damn: best to ignore them, like everyone says. But privately you begin to feel exhausted by the vitriol and wonder why people are so nasty.
There's no answer to this, but the one good thing is that you soon learn who your friends are when you need to have a moan/cry/worry about receiving malicious comments: 'a friend in need is a friend indeed' as the saying goes, and there are many good people out there on the internet, who definitely outnumber the nasty, thankfully.
I have just lost a long comment through trying to activate that blasted Smiley which I try to use to indicate I'm joking.
Cripes Zinnia that was a LONG link but riveting and faintly familiar.
I think Clare is right on the money.
I am not very brave as far as this stuff goes and have comment approval but I also have a boiling point and just hope it doesn't erupt in Blogland.
I promise never to be offended by your quips if you do the same:)
I forgot to mention the best weapon anyone has in this situation: Humour.
If you do feel the need to respond to nastiness (and I still think it's best to leave well alone, but there are some situations where you're almost forced into a response) then humour is the response which will make you look best and annoy your insulters the most, particularly if it gives the impression that you're not taking the insult seriously. Best use of humour IMHO is this: "Ooh, that's a great one, you're right on the money there. Do you mind if I write it down and use it in my autobiography?" or "Hahaha, have you seen this hilarious piss-take of me? It's spot on!"
Or take the piss out of them in return, but watch out because it's not easy to disguise bitterness in this way.
It really does take the wind out of an insult's sails if you (a) agree with it, and (b) don't take it seriously. And of course, if you can gain enough distance to actually find the whole thing funny, you really are laughing.
(Not that malicious sustained stalking is funny, but most trolls and stalkers really are laughable, and taking the piss out of them is much more satisfying by trying to answer them on their own terms and therefore being pulled into playing their game, as well as helping you not to take them too seriously)
P.S. There does seem to be an implication in this post that media success means automatic stalking. This isn't true, and paranoia is nobody's friend. It's also worth drawing a distinction between the kind of abuse Rachel North has had to endure, and the lesser forms of casual insult which all human beings experience at some point in their lives.
You've never offended me, Zinnia. Nasty comments? I removed a recent, anonymous one: no point in refuting it; 'she would, wouldn't she?' Waste of energy really. (Wish I was always so wise in real as opposed to virtual life.) Sad really that these people have nothing better to do. I'm not talking about the real stalking nutters. I guess you have to do something about them, but I never had one yet.
That's a really sad, scary story.
I've had people give misrepresentations of something I've supposedly said in my old blogs to a once-spiteful ex, and the way these stories come back to me were both hurtful and staggeringly hilarious! Internet chinese whispers.
And yes - the Internet is not a safe place. not for kids. Not for adults. Not for anyone.
Thesedays, I simply choose to ignore randomly negative comments.
Thanks once again for your thought-provoking blog post.
Cyalayta
Mal :)
I believe I have suggested before (probably on my blog) translating stuff....
So assuming that the nastiest comments are just mild criticism you would receive in the real world.
Or alternatively, just pretend that nothing is actually directed at you.
I think it's worth getting a few negative comments to know your stuff is being read
luckily I've never had the experience on a blog - I have had on Friends Reunited and there I complained to the hosts who deleted the offender!
Thanks, everyone; interesting discussion (with three comments from Clare - are you stalking me? ;-)) BTW on your 'drawing a distinction' point, that's exactly what I was trying to do by differentiating between 'full-on stalking and harassment', 'temporary obsessiveness' and 'the occasional misguided post or comment' - see first para of post - sorry if I didn't make it clear enough. Hello The Girl, lovely to see you! Edvard, what nonsense, you know I think you're gorgeous *mwah*. I think it's very true that humour is important (although I'm sure everyone has a sense-of-humour bypass from time to time) and of course in blogland, unlike real life, we have the luxury of time to consider a response, if we choose to take it.
Yeah sorry, I know you made that distinction. I guess what I should have said is, once that distinction has been made, the lesser stuff should simply be ignored. And I suppose I wanted to emphasise the point you'd already made: that the distinction exists, and it's important to remember it, otherwise it's horribly easy to get disproportionately upset about random low-level nastiness, because you remember all the horror stories and start to panic.
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